Terms and Conditions

Welcome to mediPing and our website and portal at www.mediping.co.uk. (our “Platform”). These Terms and Conditions (the “Terms”) constitute a legal agreement between you Mediping Limited

261-263 Great Horton Road, Bradford, England, BD7 3BG (“mediPing”) governing the use of our Platform and our Services. We licence use of our Platform to you on the basis of these Terms. We do not sell our Platform to you, and we remain the owner of our Platform at all times.

Terms And Conditions

The provisions set out in these Terms govern your access to and your use of our Platform and shall constitute a legally binding agreement between you and us. We may change such terms from time to time and shall notify you accordingly if we do. If you do not agree to such terms, you must not use our Platform.
Subject to you agreeing to abide by these Terms, we hereby grant to you a revocable, non-exclusive and non-transferable licence to use our Platform on these Terms.
By registering for an Account, which involves providing us with certain mandatory and voluntary information as required for a successful registration and using our Platform, you agree and acknowledge that:

you have read the terms set out in these Terms and agree to be bound by and comply with them; and
you shall ensure that all Users of your Account abide by these Terms.

You are responsible for maintaining the confidentiality of your Account and you are responsible for all activities that occur under your Account. You agree that all actions carried out by any person through your Account shall be deemed to be an act carried out by you, and you shall ensure that all persons who have access to and use your Account are authorised to do so. We are not responsible for any loss, damage or liabilities arising as a result of or in connection with the wrongful, fraudulent or illegal use of your Account.
We reserve the right to, without any notice, explanation or liability and in our sole discretion, refuse to allow you or suspend your access to our Platform or your Account at any time, or remove or edit content (including content submitted by you) on our Platform or on any of our affiliated website (including social media pages).
We reserve the right to change, modify, suspend or discontinue any portion of the Services, our Platform or any other products, services, affiliated website at any time. You agree that access to or operation of any of the foregoing may from time to time be interrupted or encounter technical difficulties.

Your relationship with mediPing

mediPing merely provides the technical and organisational infrastructure to ensure the proper conduct of transactions on the platform.
mediPing does not itself become a contracting party to the contracts concluded exclusively between the users. The performance of contracts concluded with mediPing is also exclusively between the users.
If you are registering with mediPing as a business entity or on behalf of a business entity, you represent that you have the authority to legally bind that entity. If you are trading as a business on mediPing, you must comply with all applicable laws relating to online trading for the site you are selling on (please see Listing Conditions for more information on the legal requirements for selling in the UK).
We use techniques that aim to verify the accuracy of the information provided by pharmacy vendors when registering for a mediPing account. mediPing endeavours to verify the accuracy of pharmacy vendors using three tiers; i) identity, ii) NHS user accounts, iii) mediPing platform validation business logic. mediPing, however, is not responsible for the accuracy, truthfulness or validity of the information which pharmacy vendors provide or post on our Platform.
It is the responsibility of the user to advise of change in any status (including, but not limited to, pharmacy registration, pharmacy closure, change in relevant personnel) - mediPing will do verification checks routinely but bears no responsibility for failure of the user to notify us of any changes in status.
The users themselves are responsible for compliance with legal requirements and the assertion of claims arising from the contracts they have concluded. In particular, mediPing does not guarantee:

the accuracy and completeness of the statements and declarations made in relation to the items offered,
the items offered as such; and
the conduct and performance of the offering third party.

Users are required to comply with applicable laws when using the Platform and Service. It is each users own responsibility to ensure that their offers are lawful and do not infringe the rights of third parties.
Users may not use addresses, contact details and e-mail addresses obtained through the use of mediPing for any purpose other than contractual and pre-contractual communication. In particular, it is forbidden to resell this data or use it to send advertising, unless the respective users have expressly consented to this in advance.
The content published on mediPing by the respective users is generally not reviewed by mediPing and does not represent the opinion of mediPing.
mediPing operates a platform linking users. Whether or not a service is offered and/or accepted is entirely at the discretion of the users. mediPing has no control over this process. Services are provided by users directly to users, who determine the deliverables and all other requirements.
In order to be able to use the many services of mediPing that are not generally accessible, registration of the interested party is required. There is no legal entitlement to registration and the associated use of the services of mediPing. In particular, mediPing reserves the right to refuse the registration of the interested party without giving reasons.
The contract between mediPing and the users is concluded on the basis of these terms and our Terms and Conditions, upon registration. Deviating terms and conditions of the users are not valid, unless otherwise agreed.
These terms and our Terms and Conditions do not apply to services which are offered on the platform which are clearly to be understood as services of third parties.
mediPing reserves the right to change these terms and our Terms and Conditions. In such a case, mediPing will inform the users of the change to these terms and our Terms and Conditions with a notice period of 4 weeks. Consent is deemed to have been given if no objection is made within 4 weeks, for example in writing.
mediPing is not a mediator or arbitrator, but merely offers the platform on which buy and sell processes can take place.
The service for users, is limited to giving them the opportunity to create a profile, through which other Users are encouraged to contact them, at their own initiative.
mediPing assumes no liability for the content that users provide, nor the ability to fulfil the requirements for a by the users advertised service or also any information provided by the users. mediPing has no influence on the offers made by users.
mediPing is entitled to check the personal details of the users by means of suitable official documents in order to confirm the correctness of the data entered.
mediPing reserves the right to delete the users’ profile in the case of false information and gross violations of these terms and our Terms and Conditions without prior notification or naming of reasons. In the case of gross deception, falsification of documents or other willful misrepresentation, mediPing will take appropriate action, including legal action.
Third-party services offered via mediPing are clearly marked as such. mediPing assumes no liability for such when using such services.

Purchase Conditions

When buying an item, you agree that:

you are responsible for reading the full item listing before committing to buy;
you enter into a legally binding contract to purchase an item when you commit to buy an item (or your offer is otherwise accepted);

Buyer requested cancellations

Buyers can request to cancel an order on mediPing within one hour of their purchase and the seller will have 3 days to accept or decline the request.

Buyer requested returns

Returns are to be discussed between the Seller and Buyer. The Buyer should contact the Seller incase of intention to return an item to see if the situation can be resolved. Buyers can submit a return request to Sellers for items purchased on mediPing by contacting the Seller. Requests for returns are at the discretion of the seller. mediPing is limited in its ability to mediate and arbitrate returns between a Buyer and a Seller and hold no liability.

International buying and selling. International buying and selling is not allowed on the mediPing site. All transactions are to be made between England, Scotland and Wales based chemists.
Terms of Returns for the Seller

Sellers can create their own rules on returns within the vendor panel or mediPing can modify on their behalf.
When an item is returned, the Seller will refund the buyer. If the buyer returns an item because it does not match the listing description, sellers may usually be responsible for return postage costs but this is at the discretion of the seller, as per their terms and conditions.
When a transaction is cancelled and an item has not yet been collected / delivered, the Seller must refund the Buyer any monies owed via the original or an agreed alternative payment method.

Correcting mistakes in payments to buyers and sellers

We advise that parties involved communicate with each other to resolve any processing errors and to debit or credit the original payment method used for refunding or reimbursement.

Collection/ Delivery Options

mediPing has added certain collection/ delivery options to listings in order to help improve buyer experience.
Vendors also have the option to set up their own collection/ delivery options.
mediPing makes free collection from pharmacy available as an option on checkout. The Buyer can message the Seller to arrange a time for collection.
mediPing has set up delivery options with a variety of timescales for delivery, giving the Buyer the option of picking the method that meets their needs the best. The Seller has the ability to set the relevant delivery charge depending on the timescale chosen.
mediPing advises Buyers to communicate with Sellers prior to purchase of an item if there are specific requirements for collection/delivery.

Fees

Some Services may require payment of fees and/or other ad-hoc or ancillary fees before you can access or use them (“Fees”). These Fees will be notified to you through our Platform.
If you are a seller, you are liable for any transaction fees arising out of all sales made using some or all mediPing Services, even if sales terms are finalised or payment is made outside of mediPing.
Any Fees due in relation to your Account must be paid by their due date for payment, as notified to you through our Platform or otherwise. Failure to make timely payment of the Fees may result in the suspension or termination of your access to your Account and/or our Platform or any of the Services.
Our Fees may be amended from time to time at our discretion. We will provide you reasonably advanced written notice of any amendment of recurring Fees. Your continued use of our platform will constitute acceptance of the amended Fees.
You shall be responsible for any applicable taxes (including any goods and services tax) under these Terms.
All payments shall be made by using the payment methods specified by us from time to time. You acknowledge and agree that you are subject to the applicable user agreement of any third party payment methods. We shall not be liable for any failure, disruption or error in connection with your chosen payment method. We reserve the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
We must receive payment in full no later than the day on which such payment is required to be paid in immediately available and freely transferable funds, without any restriction, condition, withholding, deduction, set-off or counterclaim whatsoever.

Intellectual Property

All Content included on the Platform, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of mediPing, our affiliates or other relevant third parties. By continuing to use the Platform you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.
You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Platform unless otherwise indicated on the Platform or unless given express written permission to do so by mediPing.
You acknowledge that all intellectual property rights in our Platform anywhere in the world belong to us, that rights in our Platform are licensed (not sold) to you, and that you have no rights in, or to, our Platform other than the right to use them in accordance with these Terms.
Any intellectual property rights in content uploaded by you to our Platform shall continue to belong to you or their respective owners. You agree that you grant us a royalty-free and non-exclusive licence to use, reproduce, publish, and display such intellectual property rights for the purposes of performing the Services, promotional purposes, internal administrative purposes, and any other purposes set out in these Terms, including for the purpose of improving the Services and our responses to users of the Platform.
You acknowledge that you have no right to have access to our Platform in source code form.
You must not modify the paper or digital copies of any materials you have printed off or downloaded from our Platform in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must not use any part of the content on our Platform for commercial purposes not specified on our Platform without obtaining a licence to do so from us or our licensors.
If you print off, copy, or download any content on our Platform in breach of this Agreement, your right to use our Platform will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

Non Exclusive licence

mediPing grants You a limited, revocable, non-exclusive, non-sub-licensable licence to use the Platform solely as necessary for you to use the Service; and

you will not (and You will not allow any third party to)

copy, modify, adapt, translate or otherwise create derivative works of the Software or the Documentation;
reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Platform, except as expressly permitted by the law in effect in the jurisdiction in which You are located;
rent, lease, sell, assign or otherwise transfer rights in or to the Platform or the Service;
remove any proprietary notices or labels on the Platform or placed by the Service;
use, post, transmit or introduce any device, software or routine which interferes or attempts to interfere with the operation of the Service or the Platform; or
use data labelled as belonging to a third party in the Service for purposes other than generating, viewing, and downloading Reports.

You will comply with all applicable laws and regulations in Your use of and access to the Platform and Service.

Contribution licence

By posting your Contributions to any part of the Platform or making Contributions accessible to the Platform you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, publish, broadcast, retitle, archive, store, cache, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions for any purpose, commercial, advertising, or otherwise, and to grant and authorise sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.
This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights, or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Platform.
You are solely responsible for your Contributions to the Platform, and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion,

to edit, redact, or otherwise change any Contributions;
to re-categorise any Contributions to place them in more appropriate locations on the Platform; and
to pre-screen or delete any Contributions at any time and for any reason, without notice.

We have no obligation to monitor your Contributions.
Nothing contained in this Agreement shall be construed to create an entitlement to any share of, payment of, or other form of compensation in, any income or revenues generated ,including but not limited to advertising, search, promotions, sponsorship, usage, statistics, data analysis, partnerships, by mediPing through mediPing`s use, promotion or any commercial exploitation whatsoever of the by you uploaded content, materials, submissions, in any form or form, media, or technology now known or hereafter developed.

Acceptable Use and Content Standards

These content standards apply to any and all information and material which you post or upload on our Platform (“Contributions”).
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.
Contributions must:

comply with applicable law, in particular, the UK`s DPA/GDPR and the laws of any country from which they are posted; and
be placed in the correct and appropriate categories.

You shall be responsible for ensuring all Contributions are up-to-date, authentic, truthful and accurate. You shall be responsible for the origin of the Contributions and must ensure that you either have all ownership rights to the Contributions posted or all rights and/or consents or licences allowing you to upload and post the Contributions to and on our Platform.
When listing an item, you agree:

you are responsible for the accuracy, content and legality of the item listed and agree to list in accordance with the prohibited and restricted items and all other relevant policies;
your listing may not be immediately searchable by keyword or category for up to 24 hours. mediPing does not guarantee exact listing durations;
unless otherwise specified by law, you are responsible for all taxes (including but not limited to the tax amount itself, as well as any penalties, fines, charges, or late payment interest) related to your sales on the mediPing Platform.

The appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:

buyers' location, search query, browsing site and history;
item's location, listing format, price and shipping cost, terms of service, end time, history, and relevance to the user query;
number of listings matching the buyer's query
to drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer;
some advanced listing upgrades may only be visible on certain mediPing Services;
listing upgrades may be paid-for benefits that can affect the appearance or placement of listings in the search and browse results;
meta-tags and URL links that are included in a listing may be removed or altered so as to not affect third party search engine results;

We may provide you with optional recommendations to consider when creating your listings. Such recommendations may be based on the aggregated sales and performance history of similar sold and current listings; results will vary for individual listings. To drive the recommendations experience, you agree that we may display the sales and performance history of your listings to other sellers;
mediPing advertises the Services and provides other mediPing companies and third parties with access to your listings and content for this purpose. This includes, for example, the display of listings and content of users on price comparison Platform or third party advertising placements;
Contributions must not:

infringe any intellectual property right of any other person;
be made in breach of any legal duty owed to a third party, such as a contractual duty, a duty of confidence or any duty arising under law;
contain any material which is defamatory of any person, obscene, offensive, or inflammatory or promotes any illegal activity, discrimination, violence, or ill-will and hostility;
be threatening or abusive, invade another’s privacy, or cause or be likely to cause annoyance, alarm, inconvenience or needless anxiety to any other person;
be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
give the impression that they emanate from us, if this is not the case; or
advocate, promote or assist any unlawful act or otherwise contain any material which is criminal in nature.
post, list or upload content or items in inappropriate categories or areas on our Platform;
sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties;
use our Services if you are not able to form legally binding contracts (for example if you are under 18), or are temporarily or indefinitely suspended from using our Services;
fail to pay for items purchased by you, unless you have a valid reason as set out in a mediPing policy, the seller has materially changed the item's description after you purchase, a clear typographical error is made, or you cannot contact the seller (see our Unpaid item policy);
fail to deliver items sold by you, unless you have a valid reason as set out in a mediPing policy, for example the buyer fails to comply with the terms posted in your listing, or you cannot contact the buyer;
manipulate the price of any item or interfere with any other user's listings;
transfer your mediPing account and user ID to another party without our consent;
distribute viruses or any other technologies that may harm mediPing, or the interests or property of mediPing users;
use any robot, spider, scraper or other automated means to access our Services for any purpose;
bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
We reserve the right to request that you amend or delete the Contributions if it is found that any of the Contributions posted by you is in contravention of this acceptable use policy.
Where you choose to terminate your account with us, you may delete all previous Contributions made by you and retain a copy of the same.

Uploading content to our Platform

You irrevocably and unconditionally represent and warrant that any of your content uploaded to our Platform complies with our Privacy Policy, Acceptable Use Policy, the UK`s DPA/GDPR and any other applicable laws.
You are fully responsible for your content uploaded to our Platform. We will not be responsible, or liable to any third party, for:

the content or accuracy of any content or data uploaded by you, by us on your behalf, or any other user of our Platform; or
the loss of any content or data (whether in physical or digital form) provided to us by you. You should keep a record of all such content and data.

We will only use the content uploaded by you for the purposes of carrying out the Services, carrying out our obligations in this Agreement and any other purpose expressly set out in this Agreement or otherwise agreed between us. We will not otherwise disclose or distribute the content uploaded by you, save for when required by law, a court of competent jurisdiction or any governmental or regulatory authority.
We may use the content uploaded by you for the purpose of data analytics or to implement artificial intelligence or machine learning. Any such content shall be anonymised and used only for the purposes of improving the Services and our response to users of the Platform.
We have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our Platform constitutes a violation of their rights under applicable law.
We have the right to delete any content uploaded to our Platform if, in our opinion, it does not comply with the content standards set out in our Acceptable Use Policy.

Prohibited Uses

You may use our Platform only for lawful purposes. You may not use our Platform:

in any way that breaches any applicable local or international laws or regulations;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in our prevailing terms and conditions as amended from time to time; and
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

not to reproduce, duplicate, copy or re-sell any part of our Platform in contravention of the provisions of our Terms; and
not to access without authority, interfere with, damage or disrupt:
any part of our Platform;
any equipment or network on which our Platform is stored;
any software used in the provision of our Platform; or
any equipment or network or software owned or used by any third party.

Restrictions

Except as expressly set out in this Agreement or as permitted by any applicable law, you undertake:

save for internal distribution amongst your employees and persons authorised by you for your internal business purposes, and any other purposes contemplated under these Terms or the Platform, not to reproduce, copy, modify, adapt, translate, publish, display, communicate, transmit, sell, exploit or use the whole or any part of any Service, our Platform or any of the contents therein for any commercial or other purposes;
not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the source code of our Platform nor attempt to do any such thing, or to reproduce, display or otherwise provide access to the Services, our Platform or any of the contents therein, including but not limited to framing, mirroring, linking, spidering, scraping or any other technological means;
not to provide or otherwise make available our Platform in whole or in part (including but not limited to program listings, object and source program listings, object code and source code), in any form to any person without prior written consent from us;
to include our copyright notice on all entire and partial copies you make of our Platform on any medium;
to comply with all applicable technology control or export laws and regulations; and
not to disrupt, disable, or otherwise impair the proper working of the Services, our Platform or our servers, such as through hacking, cyber-attacks (including but not limited to denial-of-service attacks), tampering or reprogramming.

Reliance on Information

The Platform is intended to provide general information and, as such, should not be considered as a substitute for advice covering any specific situation. You should seek appropriate advice before taking or refraining from taking any action in reliance on any information contained in the Platform.
The information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Warranties

While we make all efforts to maintain the accuracy of the information on our Platform, we provide the Services, Platform and all Related Content on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing.
As part of the Services, you may communicate with Third Parties and have access to Third Party’s Advice. Any information about Third Parties is provided on an “as is” basis, based on information provided to us by the Third Parties. We do not make any warranties, express or implied, as to the qualifications, quality, suitability, fitness for purpose, completeness or correctness of any Third Party or Third Party’s Advice.
You acknowledge that Third Parties are not our agents or employees and all Third Parties are solely responsible for any Third Party’s Advice. No Third Party is authorised to make any statement or representation for and on behalf of us. While we have conducted basic checks on Third Parties, we do not make any representations or warranties as to the qualifications or experience of any Third Party and you are encouraged to conduct your own due diligence on each Third Party, including whether such Third Party and Third Party’s Advice is relevant or suitable for your needs.
To the full extent permissible by law, we disclaim all warranties, express or implied, relating to our Platform or any Services, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, our Platform, the Related Content, or electronic communications sent by us are free of viruses or other harmful components.

Limitation of Liability

We are not liable for the completeness, accuracy or correctness of any information uploaded on our Platform and any Related Content. You expressly agree that your use of the Services and our Platform, including reliance on any Third Party’s Advice, is at your sole risk.
We do not assist with dispute resolution between any you and any Third Party and are not obliged at any time to adjudicate on any such dispute. In the event of any dispute, you are responsible for contacting the relevant Third Party. Without prejudice to the foregoing, we remain entitled at all times to investigate at our discretion any complaint regarding the use of our Platform or any suspected unlawful activity and to take any action that we deem appropriate, including to file a report with the appropriate authorities.
You agree not to use the Services, our Platform and the Related Content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the Services, our Platform or any other website or software) for:

loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss or corruption of data or information;
loss of business opportunity, goodwill or reputation; or
any other indirect or consequential loss or damage.

Nothing in these Terms shall limit or exclude our liability for:

death or personal injury resulting from our negligence;
fraud; and/or
any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.

Our Platform is not intended to serve a record-keeping function and we shall not be liable for any loss of data or content.
These Terms set out the full extent of our obligations and liabilities in respect of the supply of the Services and our Platform. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the Services and our Platform which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

Indemnity

You agree to indemnify and hold us, our related, and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our Platform, Services, and/or any website or software in relation thereto or otherwise, and whether in respect of your breach of these Terms or any laws or regulations or otherwise.

Other important terms

We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or obligations under these Terms.
You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.
These Terms and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms or any document expressly referred to in it.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by the law of England and Wales. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

MHRA guidance about supply of small quantities of medicines between pharmacies:

MHRA takes the view that the supply of medicines by community and hospital pharmacies to other healthcare professionals in the UK who need to hold small quantities of medicines for treatment of or onward supply to their patients represents an important and appropriate part of the professional practice of both community and hospital pharmacy. Also community and hospital pharmacies may need to obtain small quantities of a medicine from other pharmacies to meet a patient’s individual needs. Both these activities are considered by MHRA to fall within the definition of provision of healthcare services. In such circumstances, provided the transaction meets all of the following criteria MHRA will not deem such transactions as commercial dealing and pharmacies will not be required to hold a WDA(H):

• it takes place on an occasional basis

• the quantity of medicines supplied is small

• the supply is made on a not for profit basis

• the supply is not for onward wholesale distribution.

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